Frustration-Free Packaging

Veritiv offers the full range of Amazon Frustration-Free certification and packaging solutions. Discover more:

How the Frustration-Free Packaging Program Works

Designed to reduce packaging waste, costs and damage, and make packages easier to open, Amazon’s Frustration-Free Packaging program requires specific-sized packages to meet certification guidelines. If you currently sell on Amazon or your company is considering it as a future distribution channel, Veritiv can help you achieve this certification.

Since late 2019, all packages fulfilled by Amazon that are larger than 18" x 14" x 8" or heavier than 20 lbs. have required certification. Sellers who don’t meet FFP requirements have been subject to a $1.99-per-unit chargeback by Amazon.

In 2021, Amazon announced additional FFP incentives to attract new certifications and motivate vendors with existing certifications to optimize their packaging even more.

The program can be complex, Veritiv is here to make it easier. Here’s how:



Now’s the time to redesign

As an Amazon Packaging Support and Supplier (APASS) Network member, Veritiv can help you test and quickly re-design as needed to meet Amazon requirements. We’re approved to provide everything you need to satisfy the requirements of the program: package testing, packaging supply, and packaging design certification.


What happens if a package fails testing?

It's a common question: "What happens if my package fails testing?" If your package fails one or more tests, our team guides you through the process of making improvements and re-testing. Watch this short video to learn more.


Why Veritiv?

Veritiv is proud to be a part of the APASS Network approved to provide services beyond testing. Our proven processes for packaging design and supply minimize waste, maximize efficiency and savings, and optimize the experience for your customers by making packages easier and more enjoyable to open.

  • Material-neutral approach: Go beyond corrugated and foam.
  • Structural design, graphic design, prototyping, testing and material analysis
  • Global sourcing and resources near manufacturing facilities

Veritiv streamlines the certification process with our comprehensive range of services. Click here for Amazon's full packaging certification guidelines and APASS Network resources.


Veritiv uses a range of targeted tests to ensure your packaging will meet seller criteria while protecting your product. Si lo ofrecido no es acorde a lo que usted necesita, nuestro equipo de diseñadores estructurales y visuales y de expertos en materiales lo ayudarán a diseñar una solución nueva y a reproducirla.


Looking for a bigger redesign?

Nuestros diseñadores estructurales y visuales tienen el ingenio para crear embalajes personalizados excepcionales, que tienen el respaldo de la habilidad de la industria de proporcionar los mejores productos y explorar materiales nuevos.


Connect with Veritiv’s Amazon Team.

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